What you Should Do

• Provide Information Promptly: We need accurate information to help us process your claim Please provide the exact information requested promptly. Your prompt assistance will help to ensure your claim will be processed quickly and effectively. Unless otherwise requested, send the information by mail, rather than by telephone or fax.
   

• Let the Firm Know How to Contact You: If you move, or will be away from your home for more than one week, let us know how to contact you. Call the firm to let us know where you will be, including your temporary address or telephone number. IF you are still under a doctor's care we may need to make special arrangements for your continued treatment.
   

• Keep A Record of Your Losses: Any bills you receive, pay or become obligated to pay for expenses for you to keep a list of all expense. Of you are not working, keep a record of the amount you receive from disability insurance.

What you Should NOT Do

• Do Not Discuss Your Case With Anyone Other Than Us: Any person may be called as a witness against you. Any person may be called to testify to what you say, what you do, and give an opinion of your pain and suffering. The insurance company can use against you statements made to a friends and fellow employees. Do not give anyone your estimate of the value of your claim. Do not talk to anyone you suspect may be an investigator for the insurance company.
   

• Do Not Do Any Activity That You Should Not Do: If you claim you can not do an activity, or the doctor has told you not to do an activity, do not even try the activity. You may re-injure yourself or prolong your treatment if you attempt to do activities you should not be doing.
   

• Do Not Stop Treatment Before The Doctor Releases You: The single most costly error you can make is to stop treatment before the doctor releases you. If you do stop treatment you may not be paid for your continuing complaints of pain and suffering. The insurance company will assume that you have recovered form your injuries.

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